There will be three parts to this topic (December 19, 26, January 2). The next topic will not appear until February 6, 2013. Thank you for your interest in what makes a quality leader.
A Leadership Behavior Model was developed in a previous assignment, and I want to share it with you. I’ll highlight some of the more interesting points, but as I do, remember that writing it down doesn’t make it happen, and in this case, it didn’t happen.
Key Elements (Trust, Be Proactive, Empowerment, Leadership Styles, Win-Win, and Systems):
Trust was one of my first posts, because it is the most valuable resource. It’s difficult to maintain trust, and that was the case at this company. As a matter of fact it was used as grounds for termination for those that top management wanted to rid themselves of, even though mistrust was rampant within the organization.
Key Components of the model (from Covey’s Principled-Centered Leadership):
Character: a precondition to the establishment of trusting relationships. Character is what a person is, and includes Integrity (habits, values, words, deeds), Maturity (courage balanced with consideration), and Abundance Mentality (there is plenty for everyone).
Competence: how others perceive your ability.
Behaviors associated with building trust:
1) Matches words with action
2) Follows through by keeping commitments and being responsible
3) Communicates effectively by demonstrating respect
4) Shares information
5) Addresses issues head-on
6) Keeps confidences
Be Proactive (from Covey’s Seven Habits of Highly Effective People)
Proactive people and organizations are self-aware; they accept responsibility for their actions; they do not blame and accuse others when things go wrong; they work continuously within their circle of influence; and the change and develop themselves first in order to have greater influence with others.
There are two kinds of people in most organizations:
• Stimulus-Response (most fall in this category, in which others control their lives. They become victims and defensive, blaming others for everything).
• Stimulus-Belief System-Response (These people choose how to respond to the stimuli, and control their own lives. They are victors, not victims. They influence the world).
Behaviors associated with being proactive:
1) Responds and does not react
2) Behaves like a victor, not victim
3) Works to break down barriers
4) Accepts responsibility for his/her own actions
5) Takes initiative and responsibility to make things happen
6) Behaves as a solution to problems, not problems themselves
7) Looks for alternatives to solve problems