“(Refer to 10-14-15 post for the quotes leading up to this content)
All of which has created a managerial mayhem that can be more fully understood only if we examine the leadership environment of today. That can be summarized under three major contexts: commitment, complexity, and credibility.
Public Agenda Forum undertook a major survey of the American non-managerial workforce not long ago (done in the the mid-80’s), with the following disturbing results:
-Fewer than 1 out of every 4 jobholders say that they are currently working at full potential.
-The overwhelming majority, 75%, said that they could be significantly more effective than they presently are.
-Close to 6 out of 10 Americans on the job believe that the “do not work as hard as they used to.”
Even more troubling is the possibility that the tendency to withhold effort from the job may be increasing. A University of Michigan survey shows the difference between paid hours and actual working hours grew by 10 percent during the seventies.
People talk about the decline of the work ethic. They complain that enough scientists and engineers are not being trained. But what there really is is a commitment gap. Leaders have failed to instill vision, meaning and trust in there followers. They have failed to empower them. Regardless of whether were looking at organizations, government agencies, institutions or small enterprises, the key and pivotal factor needed to enhance human resources is leadership.
This is an era marked with rapid and spastic change. The problems of organizations are increasingly complex. There are too many ironies, paradoxes, confusions, contradictions, contraries, and messes for any organization to understand and deal with. One can pick up a paper any day of the week and find indications of this inordinate complexity.
Credibility is at a premium these days. Leaders are being scrutinized as never before. Fifty years ago this was not the case. The public sector has grown more voracious and vociferous since the Depression. Attention to welfare, social services, health, education and environment has spawned a morass of advocacy groups, government regulations, organized consumers and unions to whom the media is ever more responsive. All are questioning and challenging authority, and powerful people must move with the caution of alley cats negotiating minefields.
Unfortunately leadership has brought the scrutiny on themselves through inattention to employees, customers, short cuts, and poor service. Number one cause? Inattention to employees. Too many times I witnessed the inability of management to understand employees’ needs, their contributions, and their sacrifices. If you look back through old posts of mine you will see time and time again examples of this behavior.
The Strategies For Taking Charge
LEADING OTHERS, MANAGING YOURSELF